School Services

NTHEA and Higher Education Servicing (HESC) are mindful that all schools are not at the same technological level; therefore, there is maximum flexibility built into the processes, and individualized service is a top priority.

School Benefits

• Online access to HESC originated loans through HigherEd Online
• AdvanTG software - Texas Guaranteed Student Loan Corporation (TGSLC)
• EFT - Electronic Funds Transfer
• Individual Borrower Checks
• APPS Tracking - Application Tracking which allows schools to enter and electronically transmit borrower data to the guarantee agency
• Eight-hour turnaround on disbursements
• Toll free 800 telephone numbers for schools and borrowers
• Online refunds/cancellations
• Pre-Approval Request available on PLUS Loans
• Online PLUS Pre-Approval service
  

Features For Student Borrowers

• Fast turnaround on application processing
• Interest on Unsubsidized Loans is capitalized once at Repayment
• Friendly Texas-based staff available at 1-800-813-HESC (800-813-4372)
• Loans are maintained at one location from disbursement through repayment