Contact
Do you have questions about the financial aid process? Or how long you have until your loan payments are no longer in grace? Maybe you have questions about deferment, forbearance or other repayment options? If you have these or other questions referring to student and/or parent loans, please feel free to contact us!
| Address | Telephone / Fax / Email |
| North Texas Higher Education Authority, Inc. Higher Education Servicing Corp. 1250 East Copeland Road, Suite 200 Arlington, TX 76011-4921 |
Toll Free: 1-800-366-4372 Metro: 817-265-9158 Monday - Friday 8:00 a.m. to 7:00 p.m. CST |
| Fax: 817-792-7878 | |
| Email: service@nthea.com |
| Department | Director Name / Email | Extension |
| Customer Service | Michael Hernandez | 4170 |
| Outreach | Michael Ward | 4104 |
| Marketing | Phillip Wambsganss | 4160 |
| Loan Originations | Kim Eisenhour | 4140 |
| Acquisitions & Consolidations | Paulette Walker | 4120 |
| Accounting | Sharon Newkirk | 4180 |
| Servicing | Julie Shiflett | 2202 |
| Compliance | Bob Sandlin | 2204 |
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